EDGE CHIP WARRANTY

PERIOD OF COVER: The products are covered over a period of 5 years from the date of invoice of the original order whilst the product is in use.

PRODUCTS COVERED: The ARIANE FINE PORCELAIN Edge-Chip Limited Warranty guarantees against edge chipping of all flat-ware articles from the PRIME collection.

COVER DETAILS: If the product edge chips within 5 years from date of purchase then the product will be replaced. Our warranty applies when the product has been used under normal usage and used in accordance with Ariane Fine Porcelain handling instructions.

 The warranty does not extend to other types of breakage and the validity of the warranty claim is at the sole discretion of Ariane Fine Porcelain.

REGISTRATION: The customer information form must be completed at the time of purchase to cover the purchased product under the limited warranty.

CLAIMS: Any edge chipped claimed article must be retained by the customer and returned to Ariane Fine Porcelain for evaluation. Details about the claim must be provided and the area of operation where the damage occurred should be made available for physical inspection by Ariane Fine Porcelain or its representative.

CLAIMS: Any edge chipped claimed article must be retained by the customer and returned to Ariane Fine Porcelain for evaluation. Details about the claim must be provided and the area of operation where the damage occurred should be made available for physical inspection by Ariane Fine Porcelain or its representative.

EXCLUSIONS: The edge – chip warranty does NOT include:

Chips/breakage/cracks to:

  1. The handles, lugs or knobs on cups, mugs, jugs, tea/coffee pots and other hollow-ware items.
  2. The edges of tea/coffee pots.
  3. The spouts of tea/coffee pots or jugs.
X

Request a Quote

*
*
*
X

Submit Your Resume

*
*
*
X